Terms and Conditions

Welcome to Kirtland Heritage Group. By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

This website is operated by Kirtland Heritage Group. Throughout the site, the terms “we,” “us,” and “our” refer to Kirtland Heritage Group.

By visiting our site and/or purchasing from us, you agree to be bound by these Terms and Conditions.

We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Services

We make every effort to display product descriptions, pricing, and images as accurately as possible. However:

  • Colors and styles may vary slightly due to screen settings or handmade variations.

  • Many of our items are handmade and may have slight variations in finish.

  • We reserve the right to substitute similar styles or colors if necessary and will contact you before shipping if this occurs.

We reserve the right to limit quantities or discontinue products at any time.

3. Pricing and Payments

All prices are listed in U.S. dollars.

We reserve the right to modify prices at any time without notice.

Payment must be received in full before an order is processed and shipped.

4. Shipping

Orders are processed within the timeframes outlined in our Shipping Policy.

Shipping costs are calculated at checkout unless a promotion (such as free shipping) is applied.

We are not responsible for delays caused by shipping carriers.

5. Returns and Refunds

Returns are subject to our Return Policy.

Original shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

6. Digital Products

Downloadable products are for personal use only.

You may not:

  • Resell
  • Redistribute
  • Reproduce for commercial purposes

All digital product sales are final.

7. Intellectual Property

All content on this website, including images, logos, text, designs, and graphics, is the property of Kirtland Heritage Group and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Kirtland Heritage Group shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Ohio, United States.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: info@kirtlandheritagegroup.com
Location: Kirtland, Ohio